Order

Order

  1. Visit keepcustom.com.
  2. Click Products menu to visit the Products page.
  3. To find the design (for custom products), point and hold the mouse cursor on the product menu then after the sub-menu appears at the bottom, click the Design Album sub-menu. For details, see the tutorial Choosing a Design from the Design Album.
  4. Select a category and then the product to order.
  5. There are options to set the display of the currency type, filter by price range and product category.
  6. After selecting by clicking on one of the products, complete the order information. For example, for clothing products, select the size to be ordered in the Size, Design column, etc.
  7. In the Design column there are three options to choose from:
    • Option 1. Design from the album, which is an order with a design selected from one of the designs available in Album Design which can be viewed by clicking the More Design text tab. Take note of the selected design number and save/download the mock-up image. Return to the order page, fill in the design number in the Design number column and attach the mock-up image file that was saved/downloaded earlier.
    • Option 2. Design from album+text, it’s ordering with a design chosen from one of the designs available in Album Design and adding text/writing to the design. In addition, filling in the design number in the Design number column and attaching a mock-up image file that has been previously saved/downloaded like Option 1 above, also fill in the text you want to add along with a description of the position of the writing on the product.
    • Option 3. Custom Design, it’s ordering using your own/custom design. Attach all Base image files and mock-up design Image files that will be used.
  8. Select the order quantity then click the Add to Cart tab.
  9. Then a notification of the items that have been added to the cart will appear. Click the View Cart tab.
  10. In this menu, you can customize the order amount/quantity and add Coupons (discounts) if any. If the order is alrady correct, scroll the view to the bottom.
  11. Click the Proceed to Checkout tab to proceed to the checkout menu.
  12. Complete the Billing Details section.
  13. Also, complete the Ship to Different Address section if the shipping address is different from the Billing Details address above. 
  14. Select the type of delivery and payment method to be used and then click the Place Order tab to complete the order.
  15. A confirmation screen will appear showing the details of the order and the transfer destination bank information if the selected payment method is transfer.
  16. If choosen payment method is bank transfer, please make a transfer to the bank account that has been informed.
  17. After making the transfer, confirm by clicking text here.
  18. Then the confirmation form will appear below. Please fill in the data and add a proof of transfer attachment to speed up the payment confirmation process.
  19. After the payment is confirmed, the order status im My (User) Menu will change (from On hold) to Processing.
  20. Order status update information will also be received via email.